Policies & INFORMATION

Returns are accepted only for defects or errors for which we are responsible, for a period of up to 10 days from the time

We ship via UPS (Please note, UPS does not deliver to P.O. Boxes).

Minimum order is $150 worth of merchandise.

A $30 fee on returned cheques will be charged.

Returns are accepted only for defects or errors for which we are responsible, for a period of up to 10 days from the date of the invoice, and must be reported within 5 days of receipt of the merchandise.

All returns are subject to inspection by OkkiBaby Co., and we reserve the right to charge a 25% restocking fee.  Non defective returned goods deemed not resalable will also be charged back to the customer.

Upon a return, any balance due the customer can be applied toward another order or can be refunded.

No merchandise will be accepted for return if altered in any way.

Once an order is placed, please allow two to three weeks for receipt of the order.

First orders must be pre-paid via credit card or company cheque.  30-day credit terms are available on subsequent orders only by prior agreement.

 

International Shipping

Please contact us for further details

 

Returns Address

OkkiBaby Co.
Attn: Customer Service/Returns
825 Woodberry Dr.
Evans, GA  30809
 

For written correspondence, please use our P.O. box address on the Contact page.

Catalog

We only have catalogs for wholesalers.  

 

E-Mail List

If you are interested in new products, designs, and other exciting OkkiBaby news, join our e-mail list. We DON'T sell our e-mail list (we personally don't like spam ourselves) and we would rather focus our energies on products & services.  Thus, we expect to broadcast news only every couple of months.

 

Privacy

At Okki Baby we understand the sensitivity of your personal information and we DO NOT share or sell your personal information with other parties.  Again, we personally don't like it if done to us.

Personal Email - we ask for your email so we may communicate with you and update you on new products or other OkkiBaby news.  You may opt-out should you not wish to receive these communications from us. 

Primarily, we also need your email for billing purposes so we may send you an order confirmation.

Other Personal Info - we require other personal information for order processing purposes and these are kept secured.

 

Copyright & Trademarks

This site is owned by OkkiBaby LLC and all material contained on this site are protected by U.S. copyright law.   No information, communications, software, photos, text, video, animation, graphics, music sounds, images, and other materials and services (collectively "Content") may be copied, reproduced, republished, downloaded, uploaded, posted, transmitted, or distributed without the prior written permission of OkkiBaby.  Modifications or use of the Content for any commercial purpose is a violation of copyright, trademark, and other proprietary (including intellectual property) rights (collectively "Rights").   These Rights are valid and protected in all media now existed or later developed, and that except as specifically provided in these terms, your use of the Content shall be governed and constrained by applicable copyright law, trademark and other intellectual property laws.

OkkiBaby, Okki, The Gift Of Expression, Celebrating Every Child and all such page headers, custom graphics, product design, logos, and button icons are service marks, trademarks and/or trade dress of OkkiBaby LLC. You agree not to display, use or reproduce any of these marks in any manner without prior written consent from OkkiBaby LLC.  All other trademarks, service marks, product names and company names or logos cited herein are the property of their respective owners.

 

Feedback

We welcome your feedback and comments on our service and products.